Returns Policy

We want you to be completely satisfied with your purchase from womenscarolina.com. If for any reason you are not happy with your order, we offer a straightforward returns process.

Eligibility for Returns
To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. Returns must be requested within 30 days of delivery.

How to Initiate a Return
To start a return, please contact our customer service team. Provide your order number and details about the product you wish to return. We will guide you through the process and provide a return authorization if applicable.

Non-Returnable Items
Certain items cannot be returned, including gift cards, sale items, and personalized products. Please check the product description for details before purchasing.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a few business days.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us for assistance.

Shipping Costs
Customers are responsible for return shipping costs unless the return is due to an error on our part. Shipping fees are non-refundable.

If you have any questions about our returns policy, please reach out to us. We’re here to help!